The first encounter I had with Rick was when he was repairing a swimming pool for a lady who rebuilds homes. She has a reputation for “doing things right”. So I figured if Rick had a contract to work for her he must be good. I got his name and number for future reference. Several months later, I decided to call him for a problem which my pool man wasn’t solving. Rick promptly solved the problem. So, since then he has cared for our pool. He always delivers what he says he will do and answers calls promptly. His motto is, “if it is a problem to you, it is a problem to me”.